New online counseling KfW is to better educate customers in the future.
The online loan approval KfW project provides in the banking industry for vertebrae: The savings banks often feel unfairly depicted as a brakeman on the development bank. Behind the scenes of anger is palpable.
V on a tangible Barney wants the German banking warehouse while speaking no one, but between the state development bank KfW and the savings banks, it ferments again. On Monday, the German Savings Bank Association demanded (DSGV) KfW publicly that she should “by pressing the accelerator” in the pledge of development loans for homeowners and complete the preparatory work for a more rapid commitment of funds quickly. “Customers must wait for an average considerably longer to KfW funds as the loan funds to their own bank today,” it said. The piquant thing about it: The Savings Banks Association sent this appeal on the very day on which the KfW together with Postbank celebrated the next stage of their online loan approval project. A project in which the financial institutions participating and what they approve.
Both sides were seen in its effort not to inflame the process afterward. The ratio of savings banks KfW is good, it said in the DSGV. The development bank, in turn, put it, it “welcomes the fact that the Savings Banks Finance Group would continue to strongly engage in the transit of development loans”. But behind the scenes of anger is palpable, which is due in part to feuds from the past. The savings banks that provide by far the most KfW loans to home builders, feel represented by the development bank mistook for a brakeman. Within KfW again they mourned a long time, at least unofficially, that many savings banks advisers not or too little clarifying their customers about the loans from the development bank or recommend this.
Moved out of the passive role
Therefore, begun a year ago online offensive KfW should have brought the balance of all involved to falter. For the first time, the State Bank has moved out of its rather passive role, driving the commercial banks a little ahead of him. The purpose of the project is that homeowners can arrange not only a consultation with a bank online in search of a loan – and on the website of KfW. In addition, the whole process of the KfW loan will be greatly accelerated. Within minutes of the consultants in the store should be able to clarify with the development bank online, whether a customer is creditworthy for the KfW and whether it makes a loan commitment. The money will then immediately flow to them by the senior commercial bank. Within KfW one likes to talk about a “cappuccino decision.”
For a time that can Postbank boast now to offer this service first. The other pilot partner of KfW – German Bank, savings banks and cooperative banks – but follow in the near future, and other banks like Commerzbank are already in the starting blocks. But the savings banks now crept obviously feel the KfW hofiere Postbank too much and ask the public institutions once again as sedate and braking is, therefore, the warning to KfW. Advances not us in the wrong light. But there are also voices in the financial market who see the message a message inside. Within the Sparkasse camp, there were conflicts, they say: So some savings would mortgage loans rather negotiate directly with KfW instead of the current over the country’s banks, which are interposed. With the criticism outside the association could thus try to close the ranks again.